Just when it looked like things were going so well, there was a problem in the Head-Ex storeroom.
A trainee was recording the consignment of cheese when there was a problem that prevented the program from recording the delivery. That meant the cheese was never assigned to a delivery truck. So the cheese never left the storeroom and it just sat there for a very long time. And that meant—well, you can just imagine...
To prevent the same thing happening again, you need to find what caused the problem.
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